Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

We have regular delivery/pick up available Monday to Friday. When sending through your inquiry simply let us know the delivery location and we can advise the price. Note: Our standard delivery charges are to 10m from the truck on the ground floor. If your location requirements are up stairs or around the rear of the premises please advise as it may require extra manpower or equipment.

Yes you can, some people see it as an insurance policy in case your outdoor event has a chance of rain.

A minimum $500 booking fee will be retained on any orders over $1500 if cancellation occurs within 90 days of event

Cancellations of orders within 14 days prior to event will forfeit the booking fee.

Full payment is required 7 days prior to the dispatch of equipment.


Yes, we have a range of rope and pole and smaller free standing marquees that are have (self erect) on their website descriptions. The one thing to remember is the bigger the marquee the harder it is to erect/dismantle and at some point (usually around the 13mx9m size) it’s better left to the professionals.